Includes bibliographical references (p. 493-499) and index.

The role of the registrar: origins, evolution and scope -- Academy policy and the registrar -- The registrar and curriculum development -- Issues for registrars at small colleges -- Managing the registrar's office -- Project management -- Implementation of student information systems -- Registration and related functions -- Academic scheduling and classroom utilization -- Communications with multiple constituencies: calendars, catalogues, and much more -- One-stop shop and virtual services -- Alternate IDs: life after Social Security numbers -- Distance education issues: the impact of academic records, financial aid, and enrollment -- Records retention and disaster recovery -- credentials fraud, diploma mills and accreditation mills -- Certifications of student enrollment status -- Certifying academic eligibility of student athletes -- Department of veterans affairs: Educational benefits and certification -- Degree audit -- Transfer and articulation -- Graduation, commencement, and diplomas -- Preparing for accreditation -- Study abroad: Accreditation and transcription issues -- Financial aid 101 -- The registrar and institutional research -- FERPA-the Family Educational Rights and Privacy Act -- The Solomon Amendment -- Enrollment services and the community college registrar -- Issues for graduate school registrars -- Issues for law school registrars -- Issues for medical school registrars -- Technological institutions: Special challenges, special opportunities -- Pastoral approaches to enrollment services -- Budgeting in a resource-lean environment -- AACRAO: a legacy of service -- Appendix I: Compliance resources.