Organizational behavior / Steven L. McShane, The University of Western Australia, Mary Ann Von Glinow, Florida International University.

Includes bibliographical references and index.

Introduction to the field of organizational behavior -- Individual behavior and processes -- Individual behavior, personality, and values -- Perceiving ourselves and others in organizations -- Workplace emotions, attitudes, and stress -- Foundations of employee motivation -- Applied performance practices -- Decision making and creativity -- Team processes -- Team dynamics -- Communication in teams and organizations -- Power and influence in the workplace -- Conflict and negotiation in the workplace -- Leadership in organizational settings -- Organizational processes -- Designing organizational structures -- Organizational culture -- Organizational change -- Additional cases -- Case 1 A MIR Kiss? -- Arctic Mining Consultants -- Chengdu Bus Group -- Fran Hayden Joins Dairy Engineering -- From Lippert-Johanson Incorporated to Fenway Waste management -- From REO to Nuclear to Nucor -- Going to the X-Stream -- The Regency Grand Hotel -- Simmons Laboratories -- Star Enterprises - Rita's Issues at Work -- Tamarack Industries -- The Outstanding Faculty Award -- Appendix A Theory building and systematic research methods -- Appendix B Scoring keys for self-assessment activities (available online at www.mhhe.com/mcshane7e)