Includes bibliographical references and index.

Part I: Communication careers and foundations -- A first look at communication -- The field of communication from historical and contemporary perspectives -- Part II: Communication processes and skills -- Perceiving and understanding -- Engaging in verbal communication -- Engaging in nonverbal communication -- Listening and responding to others -- Creating communication climates -- Adapting communication to cultures and social communities -- Part III: Communication and personal identity -- Communication in personal relationships -- Communication in groups and teams -- Communication in organizations -- Public communication -- Mass media -- Digital media and the online world.