Management Information Systems : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon.

Includes bibliographical references and index.

Part one: Organizations, management, and the Networked enterprise -- Information systems in global business today -- Global e-business and collaboration -- Information systems, organizations, and strategy -- Ethical and social issues in information systems -- Part two: Information technology infrastructure -- IT infrastructure and emerging technologies -- Foundations of business intelligence: databases information management -- Telecommunications, the Internet, and wireless technology -- Securing information systems -- Part three: Key system applications for the digital age -- Achieving operational excellence and customer intimacy: Enterprise applications -- E-commerce: digital markets, digital goods -- Managing knowledge -- Enhancing decision making -- Part four: Building and managing systems -- Building information systems -- Managing projects -- Managing global systems.