The labor relations process / William H. Holley, Jr., Auburn University, William H. Ross, University of Wisconsin--La Crosse, Roger S. Wolters, Auburn University.

Revised edition of: The labor relations process / William H. Holley, Jr., Kenneth M. Jennings, Roger S. Wolters. 10th edition. 2012.

Includes bibliographical references and indexes.

Part 1 Recognizing rights and responsibilities of unions and management -- Chapter 1 Union-management relationship in perspective -- Chapter 2 The history of labor-management relations -- Chapter 3 Legal influences -- Chapter 4 Unions and management: key participants in the labor relations process -- Chapter 5 Why and how unions are organized -- Part 2 The bargain process and outcomes -- Chapter 6 Negotiating the labor agreement -- Chapter 7 Economic issues -- Chapter 8 Administrative issues -- Chapter 9 resolving negotiation (interest) disputes and the use of economic pressure -- Part 3 Administering the labor agreement -- Chapter 10 Contract administration -- Chapter 11 labor and employment arbitration -- Chapter 12 Employee discipline -- Part 4 Applying the labor relations process to different labor relations systems -- Chapter 13 Labor relations in the public sector -- Chapter 14 Labor relations in multinational corporations and in other countries -- Appendix A Collective bargaining negotiations exercise