Strategic public relations : an audience-focused approach /
Barbara Diggs-Brown.
- Australia ; Boston, MA : Wadsworth Cengage Learning, c2012 .
- xxix, 498 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Part 1. Getting oriented -- What is a public relations? -- Who are PR practitioners? -- Historical perspective -- Strategy in public relations -- Part 2. Foundations of public relations -- Understanding audiences -- Researching effectively -- Adhering to ethical practices and meeting professional standards -- Staying within legal bounds -- Understanding public relations theory -- Part 3. The process of strategic public relations -- Discovery and analysis -- Program planning -- Campaign implementation -- Program evaluation and campaign follow-up -- Part 3. Guide to public relation tactics -- Written tactics -- Spoken tactics -- Visual media and interactive media tactics -- Part 5. Public relations practice in context -- Corporate sector -- Nonprofit sector -- Politics and government -- International public relations.