Operations management /
William J. Stevenson, Saunders College of Business, Rochester Institute of Technology.
- Thirteenth edition.
- New York, NY : McGraw-Hill Education, [2018]
- xxxi, 890 pages : ilustrations.
- The McGraw-Hill series in operations and decision sciences .
Includes company index Includes subject index
1 Introduction to Operations Management -- 2 Competitiveness, Strategy, and Productivity -- 3 Forecasting -- 4 Product and Service Design -- SUPPLEMENT TO CHAPTER 4: Reliability -- 5 Strategic Capacity Planning for Products and Services -- SUPPLEMENT TO CHAPTER 5: Decision Theory -- 6 Process Selection and Facility Layout -- 7 Work Design and Measurement -- SUPPLEMENT TO CHAPTER 7: Learning Curves -- 8 Location Planning and Analysis -- 9 Management of Quality -- 10 Quality Control -- 11 Aggregate Planning and Master Scheduling -- 12 MRP and ERP -- 13 Inventory Management -- 14 JIT and Lean Operations -- SUPPLEMENT TO CHAPTER 14: Maintenance -- 15 Supply Chain Management -- 16 Scheduling -- 17 Project Management -- 18 Management of Waiting Lines -- 19 Linear Programming -- Appendix A: Answers to Selected Problems -- Appendix B: Tables -- Appendix C: Working with the Normal Distribution.