Management information systems : managing the digital firm /
Kenneth C. Laudon, New York University, Jane P. Laudon, Azimuth Information Systems.
- Sixteenth edition.
- New York, NY : Pearson , 2020
- xxxii, 593 pages
Includes bibliographical references and index.
PART I:ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE1. Information Systems in Global Business Today2. Global E-Business and Collaboration3. Information Systems, Organizations, and Strategy4. Ethical and Social Issues in Information Systems. PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE5. IT Infrastructure and Emerging Technologies6. Foundations of Business Intelligence: Databases and Information Management7. Telecommunications, the Internet, and Wireless Technology8. Securing Information Systems. PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE9. Achieving Operational Excellence and Customer Intimacy: EnterpriseApplications10. E-commerce: Digital Markets, Digital Goods11. Managing Knowledge and Artificial Intelligence12. Enhancing Decision Making13. Building Systems14. Managing Projects15. Managing Global Systems