Managing human behavior in public and nonprofit organizations /
Robert B. Denhardt, University of Southern California, Janet V. Denhardt, University of Southern California, Maria P. Aristigueta, University of Delaware.
- Fourth edition.
- Thousand Oaks, CA : Sage, c2016
- xviii, 486 pages : illustrations ; 26 cm
Includes bibliographical references and index.
Organizational behavior as a way of thinking and acting -- Knowing and managing yourself -- Fostering creativity and innovation -- Managing stress -- Decision making -- Motivation and engagement -- Leadership in public organizations -- Power and organizational politics -- Communicating effectively with others -- Working in groups and teams -- Managing conflict -- Organizational change -- representing the organization "on the outside" -- Managing behavior in the public interest.
9781483359298 (pbk. : alk. paper)
2015013710
Public administration. Nonprofit organizations--Management. Organizational behavior.