Denhardt, Robert B.

Managing human behavior in public and nonprofit organizations / Robert B. Denhardt, University of Southern California, Janet V. Denhardt, University of Southern California, Maria P. Aristigueta, University of Delaware. - Fourth edition. - Thousand Oaks, CA : Sage, c2016 - xviii, 486 pages : illustrations ; 26 cm

Includes bibliographical references and index.

Organizational behavior as a way of thinking and acting -- Knowing and managing yourself -- Fostering creativity and innovation -- Managing stress -- Decision making -- Motivation and engagement -- Leadership in public organizations -- Power and organizational politics -- Communicating effectively with others -- Working in groups and teams -- Managing conflict -- Organizational change -- representing the organization "on the outside" -- Managing behavior in the public interest.

9781483359298 (pbk. : alk. paper)

2015013710


Public administration.
Nonprofit organizations--Management.
Organizational behavior.

JF1351 / .D449 2015

658