Section 4. Chapter 11 should read: Reflection of meaning and interpretation/reframe; helping clients restore their lives.

Includes bibliographical references (pages 462-470) and indexes.

Section 1. The foundations of counseling and psychotherapy. Toward intentional interviewing, counseling and psychotherapy -- Ethics, multicultural competence, and the positive psychology and wellness approach -- Attending behavior and empathy -- Observation skills -- section 2. The basic listening sequence: how to organize a session. Questions: opening communications -- Encouraging, paraphrasing, and summarizing: key skills of active listening -- Reflecting feelings: a foundation of client experience -- How to conduct a five-stage counseling session using only listening skills -- section 3. Focusing and empathic confrontation: neuroscience, memory, and the influencing skills. Focusing the counseling session: exploring the story from multiple perspectives -- Empathic confrontation and the creative new: identifying and challenging client conflict -- section 4. Interpersonal influencing skills for creative change. Reflection of meaning and interpretation/reframe; helping clients restory their lives -- Self-disclosure and feedback: immediacy and genuineness in counseling and therapy -- Concrete action strategies for client change: logical consequences, instruction/psychoeducation, stress management, and therapeutic lifestyle changes -- section 5. Skill integration, theory into practice, and determining personal style. Skill integration, decisional counseling, treatment planning, and relapse prevention -- How to use microskills and the five stages with theories of counseling and psychotherapy -- Determining personal style and future theoretical/practical integration -- Appendix A. The Ivey taxonomy: definitions and anticipated results -- Appendix B. The family genogram -- Appendix C. Counseling, neuroscience, and microskills -- References -- Name index -- Subject index.