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999			_c105 _d105
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003			URBE
005			20180222131546.0
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008			140912s2016 maua b 001 0 eng d
010			_a 2014951133
020			_a1285866371
020			_a9781285866376
035			_a(OCoLC)ocn884617379
040			_aYDXCP _beng _cYDXCP _dBTCTA _dPIF _dOCLCO _erda _dDLC
042			_alccopycat
050	0	0	_aHF5549.12 _b.H55 2016
100	1		_aLeonard, Edwin C.
245	1	0	_aSupervision : _bconcepts and practices of management. / _cEdwin C. Leonard, Jr., Ph.D., Professor Emeritus of Management and Marketing Doermer School of Business Indiana University-Purdue University, Fort Wayne (IPFW) and Visiting Distinguished Professor of Leadership Trine University, Kelly A. Trusty, Ph.D. Assistant Professor School of Public Affairs and Administration Western Michigan University.
250			_aThirteenth Edition
260			_aBoston, MA : _bCengage Learning, _cc2016
300			_axxix, 626 pages : _billustrations (chiefly color) ; _c26 cm
500			_aPrevious edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.
504			_aIncludes bibliographical references and index.
505	0		_aSupervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.
650		0	_aSupervision of employees.
650		0	_aPersonal management
700	1		_aTrusty, Kelly A.
700	1		_aHilgert, Raymond L. _tSupervision
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy1510/2014951133-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1510/2014951133-d.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy1510/2014951133-t.html
906			_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg
942			_2lcc _cBK