Supervision :
Leonard, Edwin C.
Supervision : concepts and practices of management. / Edwin C. Leonard, Jr., Ph.D., Professor Emeritus of Management and Marketing Doermer School of Business Indiana University-Purdue University, Fort Wayne (IPFW) and Visiting Distinguished Professor of Leadership Trine University, Kelly A. Trusty, Ph.D. Assistant Professor School of Public Affairs and Administration Western Michigan University. - Thirteenth Edition - Boston, MA : Cengage Learning, c2016 - xxix, 626 pages : illustrations (chiefly color) ; 26 cm
Previous edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.
Includes bibliographical references and index.
Supervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.
1285866371 9781285866376
2014951133
Supervision of employees.
Personal management
HF5549.12 / .H55 2016
Supervision : concepts and practices of management. / Edwin C. Leonard, Jr., Ph.D., Professor Emeritus of Management and Marketing Doermer School of Business Indiana University-Purdue University, Fort Wayne (IPFW) and Visiting Distinguished Professor of Leadership Trine University, Kelly A. Trusty, Ph.D. Assistant Professor School of Public Affairs and Administration Western Michigan University. - Thirteenth Edition - Boston, MA : Cengage Learning, c2016 - xxix, 626 pages : illustrations (chiefly color) ; 26 cm
Previous edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.
Includes bibliographical references and index.
Supervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.
1285866371 9781285866376
2014951133
Supervision of employees.
Personal management
HF5549.12 / .H55 2016