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Supervision : concepts and practices of management. / Edwin C. Leonard, Jr., Ph.D., Professor Emeritus of Management and Marketing Doermer School of Business Indiana University-Purdue University, Fort Wayne (IPFW) and Visiting Distinguished Professor of Leadership Trine University, Kelly A. Trusty, Ph.D. Assistant Professor School of Public Affairs and Administration Western Michigan University.

By: Contributor(s): Publication details: Boston, MA : Cengage Learning, c2016Edition: Thirteenth EditionDescription: xxix, 626 pages : illustrations (chiefly color) ; 26 cmISBN:
  • 1285866371
  • 9781285866376
Subject(s): LOC classification:
  • HF5549.12 .H55 2016
Online resources:
Contents:
Supervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books URBE Library General Stacks Non-fiction HF5549.12 .H55 2016 Copy 1 (Browse shelf(Opens below)) 1 Available 0189
Books URBE Library General Stacks Non-fiction HF5549.12 .H55 2016 Copy 2 (Browse shelf(Opens below)) 2 Available 0196
Total holds: 0

Previous edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.

Includes bibliographical references and index.

Supervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.

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