Supervision : concepts and practices of management. / Edwin C. Leonard, Jr., Ph.D., Professor Emeritus of Management and Marketing Doermer School of Business Indiana University-Purdue University, Fort Wayne (IPFW) and Visiting Distinguished Professor of Leadership Trine University, Kelly A. Trusty, Ph.D. Assistant Professor School of Public Affairs and Administration Western Michigan University.
Publication details: Boston, MA : Cengage Learning, c2016Edition: Thirteenth EditionDescription: xxix, 626 pages : illustrations (chiefly color) ; 26 cmISBN:- 1285866371
- 9781285866376
- HF5549.12 .H55 2016
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
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URBE Library General Stacks | Non-fiction | HF5549.12 .H55 2016 Copy 1 (Browse shelf(Opens below)) | 1 | Available | 0189 | |
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URBE Library General Stacks | Non-fiction | HF5549.12 .H55 2016 Copy 2 (Browse shelf(Opens below)) | 2 | Available | 0196 |
Previous edition published as: Supervision : concepts and practices of management / Raymond L. Hilgert, Edwin C. Leonard, Jr.
Includes bibliographical references and index.
Supervision management : overview and challenges -- The supervisory challenge -- The managerial functions -- Supervisory planning -- Supervising a diverse workforce -- Critical incidents -- Essentials of effective supervision -- Leadership and followership -- Communicating in a noisy world -- Principles of motivating followers -- Solving problems, making decisions and managing change -- Critical incidents -- Organizing, staffing, managing, and measuring for success -- The principles of organizing -- Empowering employees for success -- Building and managing effective teams -- Performance management -- Critical incidents -- Controlling and managing performance and conflict -- fundamentals of controlling -- Resolving conflicts -- Positive discipline -- Critical incidents.
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